Q: What is WIC?

A: WIC is the Special Supplemental Nutrition Program for Women, Infants and Children. It is an equal opportunity program that provides nutritious supplemental foods, education and referrals to health and social care services to pregnant and breastfeeding women, infants and children up to the age of 5.

Q: How do I qualify for WIC?

A: To qualify, you must . . .

  • Live in Winnebago County
  • Meet federal income guidelines, and
  • Be a pregnant or breastfeeding woman, infant or child up to age 5 with a medical or nutritional risk factor as determined by a certified health professional.

Q: What is the certification procedure?

A: At your first appointment the WIC Staff will check your income and residency. Then a measurement of you and/or your child will be done to include height, weight, blood lead and iron levels and a 24-hour diet recall. A WIC Nutritionist will compile the information and discuss the results with you and then explain the proper use of WIC coupons.

Q: Will I need to bring any certain information to my first meeting?

A: Yes, you must bring the following pieces of information:

  • Proof of income
  • Proof of residency
  • Proof of pregnancy
  • Record of birth from hospital
  • Shot record for children

Q: What must I do in order to receive my food coupons?

A: As a WIC Participant, you must attend a nutrition education session or clinic appointment in order to receive your food coupons.

Q: Does the program offer nutrition education?

A: Yes! Nutrition education sessions are scheduled between clinic appointments. Topics include pregnancy feeding choices, infant feeding, and immunizations. Spanish only classes are also available.

Q: What's special about "WIC foods"?

A: WIC foods are high in iron, calcium, protein, and vitamins A and C.

Q: What are some examples of WIC foods?

A: Milk, cereal, eggs, juice, cheese, dried beans and peas, and peanut butter.

Q: Can I use my coupons on the brands I like?

A: To use your coupons, you must choose the least expensive brand. Formula-fed infants will receive iron-fortified Similac or Isomil until one year of age, infant cereal at 4 months, and infant juices at 6 months.

Q: How do I redeem my WIC coupons?

A: You will need to take your WIC coupons, the WIC ID folder (which will be assigned to you by the Health Department), and a picture ID to a WIC-approved store. (For a list of stores that accept WIC coupons, see link below).

Q: How many coupons can I receive?

A: You may receive up to 3 months of coupons at one time.

Q: Will the Health Department replace lost coupons?

A: No, lost or stolen coupons cannot be replaced.

Q: Can my WIC privileges be cancelled?

A: Yes, there are reasons that your participation in WIC can be cancelled; they are as follows:

  • Failure to come to nutrition sessions or clinic appointments
  • Selling or trading WIC foods (prosecution may occur)
  • Physical damage to program property
  • Giving false information to make yourself eligible for the WIC program
  • Swearing or violent actions toward WIC staff or store employees

Q: How do I make an appointment with WIC?

A: You must call the WIC Office at (815) 720-4370 and a staff member will refer you to the clinic located nearest to your home.

Q: When should I call the WIC office?

A: Pregnant women can call the WIC office after they have had a positive pregnancy test. A child can be put on the WIC Program any time from birth to five years old.