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Contact Tracing Is Critical To Keeping Illinois Healthy And Slowing The Spread Of COVID-19.


Contact tracing is a long-established, proven health practice that has helped save countless lives. Contact tracing provides support that helps protect people and reduce the spread of COVID-19. Trained WCHD staff are here to answer questions, alleviate concerns, and provide resources to those in Winnebago County who test positive or may have been exposed. WCHD staff can provide helpful information to those who may have been esposed to help protect them and those they care about. Working together, we can make a difference.  If you receive a call from ILCOVID HELP, answer the call and help save lives. 


Contact Tracing Involves

 - Reaching out to people with COVID-19 to identify everyone they had close contact with during the time they may have been infectious

 - Notifying contacts of their potential exposure

 - Referring those contacts for testing

 - Monitoring contacts for signs and symptoms of COVID-19

 - Connecting contacts with services they might need to remain at home during the self-quarantine period


During A Contact Tracing Call AnswerTheCall

If you test positive for COVID-19 or were in close contact with someone who did, you will get a call from IL COVID HELP. Answering is extremely important, as it helps us do contact tracing effectively.  During the call the WCHD trained contact tracer will:

 - Determine who you have had close contact with recently

 - Answer your questions and help alleviate any concerns

 - Offer you additional support and resources


Close Contact

A close contact is someone who was within 6 feet of an infected person for a cumulative total of 15 minutes or more over a 24-hour period, starting from 2 days before illness onset (or, for asymptomatic patients, 2 days before getting tested) until the time the patient is isolated.


Your Information

Your private health information is secured and always kept confidential.  Your name will never be revealed to others, even your close contacts. We also never ask for or collect sensitive data such as social security numbers and we do not exchange information with anyone, including law enforcement, credit collection, or immigration agencies.  


For general questions about COVID-19, please call the Illinois Department of Public Health at 1-800-889-3931 or email This email address is being protected from spambots. You need JavaScript enabled to view it.